Comments on: Victimized in Disneyland http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/ A Disney Blog Bringing you links to unique, interesting and fun Disney related sounds, videos and pictures. Sat, 22 Nov 2008 08:56:07 +0000 http://wordpress.org/?v=2.6.2 By: Melanie http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-371245 Melanie Tue, 08 Apr 2008 19:03:29 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-371245 My Stroller just went missing last night at Disneyland and all of our stuff. No "valuables" - just sentimental baby blankets and clothing etc. Oh, how I wish I could confront who took it! I do wish that you had told security... what if the other strollers they had with them were stolen too! I am so saddened by this. I'm happy for you to have found most of your belongings. While I hope you never experience something like this again, I hope that if you do, you think of others and let security get involved. My Stroller just went missing last night at Disneyland and all of our stuff. No “valuables” - just sentimental baby blankets and clothing etc. Oh, how I wish I could confront who took it! I do wish that you had told security… what if the other strollers they had with them were stolen too! I am so saddened by this. I’m happy for you to have found most of your belongings. While I hope you never experience something like this again, I hope that if you do, you think of others and let security get involved.

]]> By: Josh http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-369948 Josh Mon, 07 Apr 2008 23:31:06 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-369948 Sheri, I'm sorry to hear about your experience. However, I'm glad that this blog post is providing a platform for other guests to vent about their experience and maybe if it's a big enough problem, Disney will address it someway. Sheri,
I’m sorry to hear about your experience. However, I’m glad that this blog post is providing a platform for other guests to vent about their experience and maybe if it’s a big enough problem, Disney will address it someway.

]]> By: Sheri http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-369220 Sheri Sun, 06 Apr 2008 08:24:38 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-369220 Josh- My family & I just went to the Walt Disney World Park and had our stoller stolen this evening. We had experienced the Disney staff moving it often throughout the day so were not overly concerned at the beginning. Once we searched the 3 areas where strollers were located several times we approached the Disney staff. Her response was, "please wait until after the firework show then I will have time to call security". I approached a second member of the crew & he was more helpful in calling security. A report was taken & the guard (whom was very nice & pleasant) said after the rain let up he would take a look for it. We actually had to request a rental stroller and ponchos! When we went to the baby center to ask for 2 diapers & a small package of wipes- they were going to charge us! (They did end up giving us a trial package). We lost EVERYTHING- the stroller, our diaper bag, & our underwater $900 camera!!! (We NEVER leave it in the diaper bag- but due to the HORRIBLE downpour of rain felt it would be safer staying dry in the bag- we did not think to bring the waterproof casing for it in the park). We felt totally violated & my view of Disney, its magic, and the crew members definately tainted. To make this situation worse this was the first time as an extended family (grandfather, aunts, uncles) we have been able to go back to the park since we lost my mother-n-law, neice, & nephew in a car accident back on Thanksgiving weekend. Disney is a culture in our family- we beleive in it's magic & go to Disney about 2 to 3 times monthly. It has been emotional going back since the loss of our loved ones. This event made it that much more difficult. I hope this message was clear- I am still so angry about this violation. I am grateful my little one is just too young to understand what happened this evening. I am so sorry you suffered the same sense of being violated. I am so glad you were able to get your things back! Josh- My family & I just went to the Walt Disney World Park and had our stoller stolen this evening. We had experienced the Disney staff moving it often throughout the day so were not overly concerned at the beginning. Once we searched the 3 areas where strollers were located several times we approached the Disney staff. Her response was, “please wait until after the firework show then I will have time to call security”. I approached a second member of the crew & he was more helpful in calling security. A report was taken & the guard (whom was very nice & pleasant) said after the rain let up he would take a look for it. We actually had to request a rental stroller and ponchos! When we went to the baby center to ask for 2 diapers & a small package of wipes- they were going to charge us! (They did end up giving us a trial package). We lost EVERYTHING- the stroller, our diaper bag, & our underwater $900 camera!!! (We NEVER leave it in the diaper bag- but due to the HORRIBLE downpour of rain felt it would be safer staying dry in the bag- we did not think to bring the waterproof casing for it in the park). We felt totally violated & my view of Disney, its magic, and the crew members definately tainted.
To make this situation worse this was the first time as an extended family (grandfather, aunts, uncles) we have been able to go back to the park since we lost my mother-n-law, neice, & nephew in a car accident back on Thanksgiving weekend. Disney is a culture in our family- we beleive in it’s magic & go to Disney about 2 to 3 times monthly. It has been emotional going back since the loss of our loved ones. This event made it that much more difficult. I hope this message was clear- I am still so angry about this violation. I am grateful my little one is just too young to understand what happened this evening. I am so sorry you suffered the same sense of being violated. I am so glad you were able to get your things back!

]]> By: Josh http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-350009 Josh Tue, 18 Mar 2008 20:48:57 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-350009 Heather, This is great information. Thanks for sharing it. I definitely contemplated talking to them all day and then didn't. If it happens again - which I hope it doesn't - I will make sure I reach out to Disney. Heather,
This is great information. Thanks for sharing it. I definitely contemplated talking to them all day and then didn’t. If it happens again - which I hope it doesn’t - I will make sure I reach out to Disney.

]]> By: Heather http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-349926 Heather Tue, 18 Mar 2008 18:26:03 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-349926 Josh, I think that if you had told Disney Security about what happened, they would have done everything they could do to help you get your things back and to replace the things that were stolen. When I was working there, and as far as I know they still have a program called "No Strings Attached." This is basically a program that any cast member can use when they find a guest that needs some sort of intervention to improve their visit. This includes replacing lost or damaged possessions free of charge. For example, I have seen pens replaced for autograph books all the time when they don't work; also, my friend had her flip flops stepped on by another guest which promptly broke her pair. A cast member witnessed this and got her new flip flops for free. So basically, I wouldn't be afraid to contact Resort Security; Security, just like any other cast member, wants you to enjoy your trip and create magical memories. If a guest isn't enjoying their time, cast members need to know (in a polite manner of course :P) so that guests who abuse the system can be stopped from ruining the trip of others'. I hope this helps, Heather :) Josh,

I think that if you had told Disney Security about what happened, they would have done everything they could do to help you get your things back and to replace the things that were stolen. When I was working there, and as far as I know they still have a program called “No Strings Attached.” This is basically a program that any cast member can use when they find a guest that needs some sort of intervention to improve their visit. This includes replacing lost or damaged possessions free of charge. For example, I have seen pens replaced for autograph books all the time when they don’t work; also, my friend had her flip flops stepped on by another guest which promptly broke her pair. A cast member witnessed this and got her new flip flops for free. So basically, I wouldn’t be afraid to contact Resort Security; Security, just like any other cast member, wants you to enjoy your trip and create magical memories. If a guest isn’t enjoying their time, cast members need to know (in a polite manner of course :P) so that guests who abuse the system can be stopped from ruining the trip of others’. I hope this helps,

Heather :)

]]> By: Josh http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-344277 Josh Wed, 12 Mar 2008 15:06:24 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-344277 Heather, Thanks for the nice words. My son is only two so he doesn't really miss the autograph book. I wonder if you could use your connections to see what Disney's preferred response to this situation would be. I tried to contact them to see what we should have done but haven't gotten a response. Heather,
Thanks for the nice words. My son is only two so he doesn’t really miss the autograph book. I wonder if you could use your connections to see what Disney’s preferred response to this situation would be. I tried to contact them to see what we should have done but haven’t gotten a response.

]]> By: Heather http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-344188 Heather Wed, 12 Mar 2008 03:57:07 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-344188 Hi Josh, This is actually the first time I've ever read your blog, but I couldn't resist after reading the title of this post and being a former cast member. I'm so sorry that happened, but should you want new autographs for your son, I can help you with that. Let's just say I have connections :) No child should have their memories taken away like that and I KNOW how hard it is to get autographs. Hi Josh,
This is actually the first time I’ve ever read your blog, but I couldn’t resist after reading the title of this post and being a former cast member. I’m so sorry that happened, but should you want new autographs for your son, I can help you with that. Let’s just say I have connections :) No child should have their memories taken away like that and I KNOW how hard it is to get autographs.

]]> By: glittergirley http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-324223 glittergirley Fri, 29 Feb 2008 20:31:23 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-324223 What a bunch of jerks that family was to steal your stroller. Even worse is that they have their own children and were setting horrible examples to their children. Dont worry, I wouldnt have called security either, because really, what could they have done? Just remember that karma is always there and that thieving family will get their comeuppance one day. The thieves stole your son's clothes and autograph book, dont let them steal your love and warm happy feelings for DL too. What a bunch of jerks that family was to steal your stroller. Even worse is that they have their own children and were setting horrible examples to their children. Dont worry, I wouldnt have called security either, because really, what could they have done? Just remember that karma is always there and that thieving family will get their comeuppance one day. The thieves stole your son’s clothes and autograph book, dont let them steal your love and warm happy feelings for DL too.

]]> By: Chris at Disney Diaries http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-322006 Chris at Disney Diaries Thu, 28 Feb 2008 17:12:06 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-322006 Josh, I'm going to have to DISagree with John, Ray, Kurt and Lee. If I know the criminal mind (and unfortunately, I do), a confrontation with authority might have had an adverse affect on the outcome of your situation. Cleptomaniacs - and even people who steal out of necessity have an exaggerated sense of self-preservation and a highly developed bullshit-generator. If they had been approached by a third party Security Guard (read: wannabe law enforcement agent), it might have triggered any number of unpleasant reactions, worst of which could have been the detention of you and your family while Disney Security confirmed your story. For a person who has grown up in the world of polite human discourse (such as John, Ray, Kurt, Lee and yourself), confrontation with authority would negatively reinforce your antisocial behavior, and deter you from doing it again. But antisocial or sociopathic types respond more favorably to peer-to-peer confrontation. Renegade was definitely the way to go there! Josh,

I’m going to have to DISagree with John, Ray, Kurt and Lee. If I know the criminal mind (and unfortunately, I do), a confrontation with authority might have had an adverse affect on the outcome of your situation. Cleptomaniacs - and even people who steal out of necessity have an exaggerated sense of self-preservation and a highly developed bullshit-generator. If they had been approached by a third party Security Guard (read: wannabe law enforcement agent), it might have triggered any number of unpleasant reactions, worst of which could have been the detention of you and your family while Disney Security confirmed your story. For a person who has grown up in the world of polite human discourse (such as John, Ray, Kurt, Lee and yourself), confrontation with authority would negatively reinforce your antisocial behavior, and deter you from doing it again. But antisocial or sociopathic types respond more favorably to peer-to-peer confrontation.

Renegade was definitely the way to go there!

]]> By: Lee http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-321391 Lee Wed, 27 Feb 2008 20:09:53 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-321391 I agree, you should have called security. There was no mistake made here, and these people are likely to go ahead and do it again. As a rule we never leave anything in the strollers when we leave them, we bring a big back pack with us and everything goes in there. I agree, you should have called security. There was no mistake made here, and these people are likely to go ahead and do it again. As a rule we never leave anything in the strollers when we leave them, we bring a big back pack with us and everything goes in there.

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