Comments on: Victimized in Disneyland http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/ A Disney Blog Bringing you links to unique, interesting and fun Disney related sounds, videos and pictures. Sun, 16 Oct 2011 22:22:14 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Jenn http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/comment-page-1/#comment-630918 Jenn Wed, 25 Feb 2009 11:21:49 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-630918 I came across this blog post while searching for something about Disneyland. After reading your post I can no longer remember what it is I was searching for but am so glad I did come across this. Although its an older post it gave me some helpful reminders for our upcoming trip to Disneyland. I am sorry that there have been incidents like this especially in the "happiest place on earth" but thank you for reminding me to keep eerything in my backback and keep that backback with me at all times. I came across this blog post while searching for something about Disneyland. After reading your post I can no longer remember what it is I was searching for but am so glad I did come across this. Although its an older post it gave me some helpful reminders for our upcoming trip to Disneyland. I am sorry that there have been incidents like this especially in the “happiest place on earth” but thank you for reminding me to keep eerything in my backback and keep that backback with me at all times.

]]> By: Jenn http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/comment-page-1/#comment-628837 Jenn Wed, 25 Feb 2009 05:21:49 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-628837 I came across this blog post while searching for something about Disneyland. After reading your post I can no longer remember what it is I was searching for but am so glad I did come across this. Although its an older post it gave me some helpful reminders for our upcoming trip to Disneyland. I am sorry that there have been incidents like this especially in the "happiest place on earth" but thank you for reminding me to keep eerything in my backback and keep that backback with me at all times. I came across this blog post while searching for something about Disneyland. After reading your post I can no longer remember what it is I was searching for but am so glad I did come across this. Although its an older post it gave me some helpful reminders for our upcoming trip to Disneyland. I am sorry that there have been incidents like this especially in the “happiest place on earth” but thank you for reminding me to keep eerything in my backback and keep that backback with me at all times.

]]> By: Yoshitsuka Family http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/comment-page-1/#comment-628590 Yoshitsuka Family Sat, 17 Jan 2009 08:22:22 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-628590 I am glad to learn that you recovered your stroller. Our stroller is missing and it's been 2 days since we visited the Park. I am no longer optimistic in recovering our stroller. We parked our stroller at the designated spot right infront of the Playhouse Disney. We had our daughter's lunch box with her name and address tag and our son's Nemo towel with his name on it in the bottom compartment. We are also annual passholders but at least are local residents. I would perfectly understand how you feel. I am upset not because we lost our stroller but because such a shameful incident occurred at such a magical place! I feel really bad for my kids that they learned reality in a harsh way at such place. I am glad to learn that you recovered your stroller. Our stroller is missing and it's been 2 days since we visited the Park. I am no longer optimistic in recovering our stroller. We parked our stroller at the designated spot right infront of the Playhouse Disney. We had our daughter's lunch box with her name and address tag and our son's Nemo towel with his name on it in the bottom compartment. We are also annual passholders but at least are local residents. I would perfectly understand how you feel. I am upset not because we lost our stroller but because such a shameful incident occurred at such a magical place! I feel really bad for my kids that they learned reality in a harsh way at such place.

]]> By: Melanie http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/comment-page-1/#comment-371245 Melanie Tue, 08 Apr 2008 19:03:29 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-371245 My Stroller just went missing last night at Disneyland and all of our stuff. No "valuables" - just sentimental baby blankets and clothing etc. Oh, how I wish I could confront who took it! I do wish that you had told security... what if the other strollers they had with them were stolen too! I am so saddened by this. I'm happy for you to have found most of your belongings. While I hope you never experience something like this again, I hope that if you do, you think of others and let security get involved. My Stroller just went missing last night at Disneyland and all of our stuff. No “valuables” – just sentimental baby blankets and clothing etc. Oh, how I wish I could confront who took it! I do wish that you had told security… what if the other strollers they had with them were stolen too! I am so saddened by this. I’m happy for you to have found most of your belongings. While I hope you never experience something like this again, I hope that if you do, you think of others and let security get involved.

]]> By: Josh http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/comment-page-1/#comment-369948 Josh Mon, 07 Apr 2008 23:31:06 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-369948 Sheri, I'm sorry to hear about your experience. However, I'm glad that this blog post is providing a platform for other guests to vent about their experience and maybe if it's a big enough problem, Disney will address it someway. Sheri,
I’m sorry to hear about your experience. However, I’m glad that this blog post is providing a platform for other guests to vent about their experience and maybe if it’s a big enough problem, Disney will address it someway.

]]> By: Sheri http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/comment-page-1/#comment-369220 Sheri Sun, 06 Apr 2008 08:24:38 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-369220 Josh- My family & I just went to the Walt Disney World Park and had our stoller stolen this evening. We had experienced the Disney staff moving it often throughout the day so were not overly concerned at the beginning. Once we searched the 3 areas where strollers were located several times we approached the Disney staff. Her response was, "please wait until after the firework show then I will have time to call security". I approached a second member of the crew & he was more helpful in calling security. A report was taken & the guard (whom was very nice & pleasant) said after the rain let up he would take a look for it. We actually had to request a rental stroller and ponchos! When we went to the baby center to ask for 2 diapers & a small package of wipes- they were going to charge us! (They did end up giving us a trial package). We lost EVERYTHING- the stroller, our diaper bag, & our underwater $900 camera!!! (We NEVER leave it in the diaper bag- but due to the HORRIBLE downpour of rain felt it would be safer staying dry in the bag- we did not think to bring the waterproof casing for it in the park). We felt totally violated & my view of Disney, its magic, and the crew members definately tainted. To make this situation worse this was the first time as an extended family (grandfather, aunts, uncles) we have been able to go back to the park since we lost my mother-n-law, neice, & nephew in a car accident back on Thanksgiving weekend. Disney is a culture in our family- we beleive in it's magic & go to Disney about 2 to 3 times monthly. It has been emotional going back since the loss of our loved ones. This event made it that much more difficult. I hope this message was clear- I am still so angry about this violation. I am grateful my little one is just too young to understand what happened this evening. I am so sorry you suffered the same sense of being violated. I am so glad you were able to get your things back! Josh- My family & I just went to the Walt Disney World Park and had our stoller stolen this evening. We had experienced the Disney staff moving it often throughout the day so were not overly concerned at the beginning. Once we searched the 3 areas where strollers were located several times we approached the Disney staff. Her response was, “please wait until after the firework show then I will have time to call security”. I approached a second member of the crew & he was more helpful in calling security. A report was taken & the guard (whom was very nice & pleasant) said after the rain let up he would take a look for it. We actually had to request a rental stroller and ponchos! When we went to the baby center to ask for 2 diapers & a small package of wipes- they were going to charge us! (They did end up giving us a trial package). We lost EVERYTHING- the stroller, our diaper bag, & our underwater $900 camera!!! (We NEVER leave it in the diaper bag- but due to the HORRIBLE downpour of rain felt it would be safer staying dry in the bag- we did not think to bring the waterproof casing for it in the park). We felt totally violated & my view of Disney, its magic, and the crew members definately tainted.
To make this situation worse this was the first time as an extended family (grandfather, aunts, uncles) we have been able to go back to the park since we lost my mother-n-law, neice, & nephew in a car accident back on Thanksgiving weekend. Disney is a culture in our family- we beleive in it’s magic & go to Disney about 2 to 3 times monthly. It has been emotional going back since the loss of our loved ones. This event made it that much more difficult. I hope this message was clear- I am still so angry about this violation. I am grateful my little one is just too young to understand what happened this evening. I am so sorry you suffered the same sense of being violated. I am so glad you were able to get your things back!

]]> By: Josh http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/comment-page-1/#comment-350009 Josh Tue, 18 Mar 2008 20:48:57 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-350009 Heather, This is great information. Thanks for sharing it. I definitely contemplated talking to them all day and then didn't. If it happens again - which I hope it doesn't - I will make sure I reach out to Disney. Heather,
This is great information. Thanks for sharing it. I definitely contemplated talking to them all day and then didn’t. If it happens again – which I hope it doesn’t – I will make sure I reach out to Disney.

]]> By: Heather http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/comment-page-1/#comment-349926 Heather Tue, 18 Mar 2008 18:26:03 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-349926 Josh, I think that if you had told Disney Security about what happened, they would have done everything they could do to help you get your things back and to replace the things that were stolen. When I was working there, and as far as I know they still have a program called "No Strings Attached." This is basically a program that any cast member can use when they find a guest that needs some sort of intervention to improve their visit. This includes replacing lost or damaged possessions free of charge. For example, I have seen pens replaced for autograph books all the time when they don't work; also, my friend had her flip flops stepped on by another guest which promptly broke her pair. A cast member witnessed this and got her new flip flops for free. So basically, I wouldn't be afraid to contact Resort Security; Security, just like any other cast member, wants you to enjoy your trip and create magical memories. If a guest isn't enjoying their time, cast members need to know (in a polite manner of course :P) so that guests who abuse the system can be stopped from ruining the trip of others'. I hope this helps, Heather :) Josh,

I think that if you had told Disney Security about what happened, they would have done everything they could do to help you get your things back and to replace the things that were stolen. When I was working there, and as far as I know they still have a program called “No Strings Attached.” This is basically a program that any cast member can use when they find a guest that needs some sort of intervention to improve their visit. This includes replacing lost or damaged possessions free of charge. For example, I have seen pens replaced for autograph books all the time when they don’t work; also, my friend had her flip flops stepped on by another guest which promptly broke her pair. A cast member witnessed this and got her new flip flops for free. So basically, I wouldn’t be afraid to contact Resort Security; Security, just like any other cast member, wants you to enjoy your trip and create magical memories. If a guest isn’t enjoying their time, cast members need to know (in a polite manner of course :P ) so that guests who abuse the system can be stopped from ruining the trip of others’. I hope this helps,

Heather :)

]]> By: Josh http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/comment-page-1/#comment-344277 Josh Wed, 12 Mar 2008 15:06:24 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-344277 Heather, Thanks for the nice words. My son is only two so he doesn't really miss the autograph book. I wonder if you could use your connections to see what Disney's preferred response to this situation would be. I tried to contact them to see what we should have done but haven't gotten a response. Heather,
Thanks for the nice words. My son is only two so he doesn’t really miss the autograph book. I wonder if you could use your connections to see what Disney’s preferred response to this situation would be. I tried to contact them to see what we should have done but haven’t gotten a response.

]]> By: Heather http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/comment-page-1/#comment-344188 Heather Wed, 12 Mar 2008 03:57:07 +0000 http://www.disneyfrontier.com/2008/02/26/victimized-in-disneyland/#comment-344188 Hi Josh, This is actually the first time I've ever read your blog, but I couldn't resist after reading the title of this post and being a former cast member. I'm so sorry that happened, but should you want new autographs for your son, I can help you with that. Let's just say I have connections :) No child should have their memories taken away like that and I KNOW how hard it is to get autographs. Hi Josh,
This is actually the first time I’ve ever read your blog, but I couldn’t resist after reading the title of this post and being a former cast member. I’m so sorry that happened, but should you want new autographs for your son, I can help you with that. Let’s just say I have connections :) No child should have their memories taken away like that and I KNOW how hard it is to get autographs.

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